The Real Benefits of Corporate Giving

One of the many privileges of running a business is the opportunity to give back to your community in a meaningful way. Every single day, businesses share their success by donating money, donating products, volunteering hours and engaging in other charitable outreach...

Customer Service: This is What Going Above and Beyond Looks Like

Customer service is defined as “the assistance and advice provided by a company to those people who buy or use its products or services.” Most companies aim to provide satisfactory customer service, but IRD Glass is committed to going “above and beyond” the normal and...
Balancing Lean Operations, Human Innovation & Efficiency

Balancing Lean Operations, Human Innovation & Efficiency

On October 1, 1908, years before the term lean operations existed, came arguably the most important operational advancement in industrial history: the Model T Ford began rolling off of Ford’s assembly line. By prioritizing efficiency in product fabrication over the...
Cross-Training and Employee Engagement in Manufacturing

Cross-Training and Employee Engagement in Manufacturing

In manufacturing, keeping employees engaged and motivated at work is of critical importance to overall productivity. The task has proven to be a sizable challenge for many American companies. At IRD Glass, our employees are cross trained, specialized and ready to...

See you at these 3 Important Industry Events in April and May

IRD Glass and IRD Ceramics are happy to be exhibiting at three important industry events – two of them which are free and open to the public – over the next two months. Today we will share with you: What the conferences are and why to go When and where How to see IRD...