by stephen | Dec 17, 2021 | Blog
Customer service is defined as “the assistance and advice provided by a company to those people who buy or use its products or services.” Most companies aim to provide satisfactory customer service, but IRD Glass is committed to going “above and beyond” the normal and...
by stephen | Dec 17, 2021 | Blog
On October 1, 1908, years before the term lean operations existed, came arguably the most important operational advancement in industrial history: the Model T Ford began rolling off of Ford’s assembly line. By prioritizing efficiency in product fabrication over the...
by stephen | Dec 17, 2021 | Blog
In manufacturing, keeping employees engaged and motivated at work is of critical importance to overall productivity. The task has proven to be a sizable challenge for many American companies. At IRD Glass, our employees are cross trained, specialized and ready to...
by stephen | Dec 17, 2021 | Blog
IRD Glass and IRD Ceramics are happy to be exhibiting at three important industry events – two of them which are free and open to the public – over the next two months. Today we will share with you: What the conferences are and why to go When and where How to see IRD...
by stephen | Dec 17, 2021 | Blog
Generation X and Millennial employees are becoming a sizeable minority or majority in many businesses. Workplaces are changing. But that doesn’t mean that every company can be Google or Apple. We can’t all have our employees working from beanbags. At IRD Glass, we...
by Todd Anderson | Dec 16, 2021 | Blog
Pitch polishing is a good option for some components that require the highest quality when manufacturing components. It is similar to lapping, which uses loose powder as the grinding agent. However, lapping does not provide the standard of quality that can. In pitch...
